Evri delivery man filmed tossing parcel into garden while flirting with neighbour
A mum was stunned to spot a ‘flirty’ Evri delivery man tossing her parcel ‘like a frisbee’ into her garden – as he was ‘too busy chatting up her neighbours’. Bethany Butlin got a delivery notification while out on the school run that a jigsaw for her son had arrived, but was appalled when she saw how it had been delivered. Doorbell footage shows an Evri delivery man lobbing a small package across her front lawn while laughing with women further down the street.
The mum-of-two from Yorkshire said she’d waited weeks for her Temu delivery, which contained a wooden pirate ship jigsaw for her son, and was devastated to find it had shattered from the blow. Bethany claims she believes the driver to be a repeat offender, as another one of her friends in the area also came home to their package in a similar state. After posting the video online, many flooded the comments section with some pointing out that he appeared to be more interested in ‘chatting up’ her female neighbours.
Bethany said Evri have since got in touch with the carer to rectify the situation by offering her compensation and removing the driver from their service. Bethany said: “It looks like he’s used it as a frisbee and he’s just launched it into the garden, it’s very disrespectful. “It’s quite appalling really, in a street full of people as well.
There’s no excuse for that behaviour though. My friend had a parcel in the same area delivered by the driver and he apparently chucked parcels in their garden too, so he just seems very lazy.”
Bethany Butlin, 29, who claimed the Evri delivery man was too busy chatting up her neighbours
Bethany said she was ‘shocked’ by the way it was treated and horrified that the gift for her son was left shattered on her doorstep. Bethany said: “It was a present for my little boy.
It was one of these jigsaws that comes in pieces and it had just slammed together. “I couldn’t give that to my little boy after it’s been thrown around the garden. It was broken and shattered.
The service I got that day was absolutely shocking. If you’re working for a company, you should not in a million years be treating someone’s personal belongings like that. It was only a couple of weeks ago I ordered a lamp, so I was glad it wasn’t glass.”
The mum had been on the school run when she received the notification that her package had been delivered, with the photo showing the package being held up outside her garden. It was doorbell footage that revealed how it had been delivered. Bethany said: “We have CCTV so I checked the footage at the time.
It said it had been delivered and that’s when I saw it. I put the video on Facebook and there must be some people in that group who work for Evri because I had an email from them asking to resolve the issue. “I have to give them their due, they’ve been brilliant.
They made it a priority and within a couple of hours it was resolved and the driver has been removed from the service. “I’d use Evri again, it isn’t the company’s fault, it’s the drivers they hire. Maybe there should be more training or possibly the ratings need to be used more often for the drivers to get more work.”
Evri’s complaint response to Bethany Butlin
Bethany posted the video online that racked up 168 likes and 86 comments.
One person said: “Appalling behaviour for a delivery driver but why am I not surprised!! [eye roll emoji] Looks like he was more interested in gossiping or chatting up those women.” Another put: “Coz he couldn’t keep his eyes off those kids near his car [laughing emojis].” One said: “I’m an Evri driver and all I can say is I’m glad I don’t deliver like that!”
Another wrote: “The driver is absolutely useless and should be fired for incompetence.” An Evri spokesperson said: “Our ambition is that every customer’s experience is a positive one. We’ve apologised to Ms Robyn and provided a goodwill payment.
This delivery falls below the standards we expect and the courier will no longer be delivering on behalf of Evri.
“We work with over 20,000 couriers on a day-to-day basis, the vast majority of which are honest and hard-working, local people, delivering parcels in their own communities with an average star rating of 4.7 our out 5.”