‘Inadequate’ Staffordshire Police are now responding better to YOU
Staffordshire Police[1] has edged a step closer to moving out of special measures after making major improvements in the way it deals with the public. The force confirmed that His Majesty's Inspectorate of Constabulary and Fire & Rescue Services (HMICFRS) has discharged one of its two accelerated causes of concern. Back in September 2022, we reported that the watchdog had told Staffordshire Police[2] it must 'urgently improve' its performance after raising 'serious concerns' over the two areas.
It said the force's work was 'inadequate' in how it responds to the public, which is no longer a cause for concern, and how it investigates crime and monitors suspects and offenders, which still requires improvement. The findings were published three months after the force was put into special measures by the watchdog when it was found it had 'issues about how it identifies and assesses vulnerability' and 'needs to carry out more effective investigations and improve victim support'. Last month the force received a letter from HM Inspector, Wendy Williams CBE, informing them the necessary improvements had been made in relation to how it deals with the public.
It said the news reflects the hard work that has been put in to address this 'critical area' over the last 12 months. Chief Constable Chris Noble said: "There is still much to do - both to improve our performance in how we respond to the public and in areas where we have enduring challenges like many other forces across the region and country. However, I am delighted with this success, it's a positive step along our journey to get back to being an outstanding local police service." Ben Adams, Police, Crime, Fire & Rescue Commissioner added: "It is good to know that HMICRFS recognise the progress Staffordshire Police are making. I know how committed every officer and member of staff is to keeping Staffordshire safe. There is more to do but our plan is working." The force said HMICFRS's decision is a result of its continuing improvement and the watchdog's findings during on-site 'reality testing' in September and October last year. In her letter, Ms Williams welcomed the increased performance in answering 999 calls, and identified a number of improvements that her inspectors had observed first hand. They included significant improvement in the recording of repeat and vulnerable victims. HMICFRS has further planned inspection activity during January and February 2024 to assess how the force investigates crime and manages offenders and suspects. NEWSLETTER: Sign up for email alerts from StokeonTrentLive direct to your inbox here[5]
Staffordshire Police HQ (Image: Derbyshire Live / Jon Thorne)References